Privacy Policy
This Statement of Privacy applies to Nova Luna, Inc and its affiliated companies (“‘Ai Pono Maui” and “Central Coast Treatment Center”). For the purposes of this Privacy Policy, unless otherwise noted, all references to Nova Luna, Inc. website (the “Site”) include www.aipono.com and www.centralcoasttreatmentcenter.com. By using the Nova Luna, Inc. Site, you consent to the data practices described in this statement.
“Personal Information” is information that identifies or relates to a particular individual. Examples of Personal Information include: name; email address; phone number; mailing address; other online identifiers; among others.
Collection of your Personal Information
In order to provide you with services and information via our Site, Nova Luna, Inc. may collect personal identifiable information, such as: first and last name; e-mail address; phone number; IP address.
All Personal Information collected is that which you have voluntarily provided to us, by contacting us directly, or in regards to tracking your behavior on our Site (outlined in detail below). You may be asked or required to provide certain Personal Information to us when you elect to use certain products or services available on the Site such as: registering through the online portal on our Site; completing an inquiry form; sending us an email message; or calling us. We will use your information to communicate with you in regards to services and/or information that you have requested from us. We also may gather additional personal or non-Personal Information in the future.
Use of your Personal Information
Nova Luna, Inc. collects and uses your Personal Information to operate its Site and better deliver the services you have requested. Specifically, Nova Luna, Inc. may use Personal Information for the following purposes: providing our Site to you; analyzing, administering, and improving the Site; enabling secure use of the Site; sending information and promotional materials; protecting our rights or our property; meeting legal obligations; and for other purposes related to the reasons for which you provide Personal Information. Nova Luna, Inc. may also use your Personal Information to inform you of other services available from Nova Luna, Inc.
Sharing Information with Third Parties
Nova Luna, Inc. does not sell, rent or lease its customer lists to third parties. Nova Luna, Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your Personal Information except to provide these services to Nova Luna, Inc., and they are required to maintain the confidentiality of your information.
Nova Luna, Inc. may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nova Luna, Inc. or the site; (b) protect and defend the rights or property of Nova Luna, Inc.; and/or (c) act under exigent circumstances to protect the personal safety of users of Nova Luna, Inc., or the public.
If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Site, including Personal Information, may be among the items sold or transferred.
Tracking User Behavior
Nova Luna, Inc. may keep track of the websites and pages our users visit within Nova Luna, Inc., in order to determine what Nova Luna, Inc. services are the most effective. This data is used to deliver individualized and optimized content and advertising within Nova Luna, Inc. to customers whose behavior indicates that they are interested in a particular subject area. To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services, including but not limited to Google Analytics. For more information on Google Analytics’ processing of your information, please see “How Google uses data when you use our partners’ sites or apps.”
We collect the following types of information automatically through your use of the Site: Cookies, Device Identifiers, and Similar technologies. When you use or access the Site, we and our service providers use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect information about how you use the Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in.
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
Some of our service providers may use cookies or other methods to gather information regarding your use of the Site, and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy policy of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
When you use our Site, our servers automatically record information, including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to our Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information (collectively, “Log File Information”). We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients.
Security of your Personal Information
Nova Luna, Inc. protects the confidentiality and security of information we obtain in the course of business. We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep the information collected through the Site secure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your Personal Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.
Children
Nova Luna, Inc. does not knowingly collect or maintain personally identifiable information from persons under 13 years of age without verifiable parental consent. No part of the website is directed at persons under 13. If you are under 13 years of age, then please do not use the website.
E-mail Communications
From time to time, Nova Luna, Inc. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Nova Luna, Inc. or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Nova Luna, Inc., you may opt out of such communications by clicking the unsubscribe button on emails.
Personal Information Transferred from the U.S.
If you are using the Site from outside the United States, please be aware that Personal Information may be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards, the data protection laws of the United States might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to the United States for the purposes described in this Privacy Policy.
Other Websites and Sites, Including Social Media
Certain sections or functionalities on our website may permit you to share information on third party social media sites or platforms such as Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube, or other similar sites (collectively, “Social Media Sites”). Company does not own or control such Social Media Sites, and posting your information on Social Media Sites is subject to the third party’s Online Privacy Policy and other legal terms, which may not provide privacy protections with which you agree. Company is not responsible for any act or omission of any Social Media Site, nor are we responsible for the consequences of your choosing to share your information on Social Media Sites.
Our website may contain links to other websites and those websites may not follow the same privacy practices as Company. We are not responsible for the privacy practices of third party websites. We encourage you to read the privacy policies of such third parties to learn more about their privacy practices.
What Rights You Have to Your Data
1. You have a Right to Know About Personal Information Collected, Disclosed, or Sold.
You have the right to request that Nova Luna, Inc. disclose what personal information We collect, use, disclose, and sell. You can request a listing of the types of personal information that a business has collected about you, the sources of that information, how it uses the information (e.g., business or commercial purposes for collecting or selling personal information), other individuals and business with whom the business shares personal information, and the specific pieces of personal information that it has collected about you.
All information that We collect from Site users is the same and is described in this Privacy Policy, i.e., phone numbers, Providers to whom an individual may have been connected, the amount of time of a call, information you provide on the Website, and information derived from cookies. Based on our use of cookies and other, similar devices, We also track IP addresses. We use this information, and share it with others, also as described in this Privacy Policy.
Because We only collect a limited amount of information, including phone numbers and IP addresses, We are unable to verify the actual individual who may have made a call or used a particular computer or other device. Therefore, in order to protect your privacy and security, We are unable to provide you with a copy of such information because We cannot confirm that the person making the request is the one who actually used the service. We do not want to provide your personal information to someone who is posing as you.
2. You have a Right to Request Deletion of Personal Information about You.
Any personal information We receive regarding you will be retained solely for purposes of our internal accounts in order to comply with, or cause Our vendors and other third parties to comply with, contracts. In no event will We use such information for any other purpose, and as noted above, We do not sell personal information.
3. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You have a right not to receive discriminatory treatment by Us for exercising any of your privacy rights. We will not discriminate against any Site user because such person exercised any of the consumer’s rights including, but not limited to:
Denying goods or services.
Charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties.
Providing a different level or quality of goods or services.
Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to this Statement
Nova Luna, Inc. reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Nova Luna, Inc. welcomes your questions or comments regarding this Statement of Privacy. If you believe that Nova Luna, Inc. has not adhered to this Statement, please contact Nova Luna, Inc. at:
Nova Luna, Inc.
16-643 Kipimana Street #20,
Keaau, Hawaii, 96749
info@aipono.com
888-972-7042
Policy effective as of September 28, 2022